Encountering the white screen (blank page) is a prevalent issue in WordPress. This guide delves into potential causes and their corresponding solutions.
Additionally, you have the option to utilize our troubleshooting system, which guides you through resolving the problem systematically.
IMPORTANT: Prior to making any adjustments, ensure you’ve created a comprehensive backup of your website. If you utilized the Softaculous script installer for your site, please consult this guide before proceeding.
Clearing Cache:
In the event of a blank page, start by flushing WordPress caching plugins. If you cannot access the WordPress dashboard, clear your browser cache.
Review the error_log:
Given that PHP errors are frequently the culprit, inspect the error_log file located in the root folder of your website (or the folder where the error occurred) to pinpoint the issue.
Activate WP_DEBUG Mode:
Utilize the WordPress debug function to identify the nature of the errors being generated. Find the wp-config.php file in the root folder of your website and ensure that the WP_DEBUG mode is enabled:
Elevate PHP and WordPress Memory Allocations:
Given that the WordPress memory limit often triggers blank pages, it is advisable to augment your limit. Manifestations of this issue may include a white screen or an error message similar to the following:
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 2348617 bytes) in /home/username/public_html/site1/wp-includes/plugin.php on line xxx